huria
Dear 
please, please, as I am leaving the UK at the end of January and I buy many many things for me and my family and the important things are: ipad and iphone 11 from the apple store in Leeds. As I hear from my friend I keep the all receipt and bring with my ID and my bank details and sign in the VAT office in the Manchester airport, but I am waiting for the VAT return but nothing i received.
please, answer me through this email what is the problem and why this delay.
Thanks.
Huria Omar
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Spidersong
I'm afriad no one here will be able to tell you.
Either you've dealt with Travelex at Manchester Airport who should have processed your refund and you need to talk to them. Or you had your retail export form stamped by the Border Force at Manchester Airport when you left the EU, in which case you should have sent that to the Apple Store in Leeds and you need to talk to them.
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huria
Thank you for your reply.
How can I contact the Travelex office at Manchester airport, please?
Thanks.
Huria
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Spidersong
https://www.travelex.co.uk/vat-refunds is their online presence.

There is an FAQ section towards the bottom, including the question "I haven't received my refund yet what should I do" which gives contacts for the four providers they work with. There is also a contact button giving phone line details for them at the top of that page.
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